Terms and Conditions

To secure your order a £50 deposit is required. Please note this deposit is non-refundable and by paying the deposit you are agreeing to Eggleston Cakes & Flowers terms and conditions (available to view upon request).

The balance is due two weeks’ prior to the date of delivery or collection of the cake or flowers. All orders must be confirmed and final at least one week prior to delivery date /collection date.

For flower orders, Eggleston Cakes & Flowers reserves the right to substitute any flower that is not available due to circumstances outside our control for the closest possible alternative. In this instance we would always contact you first to discuss any issues with sourcing.

Eggleston Cakes & Flowers

Terms and Conditions

  1. By paying the deposit you are agreeing to the terms and conditions. Deposits are non-refundable.
  2. The invoice is to be paid 3 weeks before the wedding date (this allows time for cheques to be cleared). Bank transfers two weeks prior to the wedding date.
  3. All breakages must be paid for. Eggleston Cakes & Flowers will not accept responsibility if broken vases or any glassware results in injury.
  4. A refundable deposit may be requested when hiring vases/bay trees etc.
  5. Lighting candles are at your own risk.
  6. If a particular flower ordered is not available we reserve the right to substitute an alternative (as close as possible). We will try to contact you for your approval of any necessary changes.
  7. Final amendments or additions to the original quote must be received no later than one week before the wedding.
  8. Glassware or vases that are hired must be returned to Eggleston Cakes & Flowers by the following Wednesday after the wedding in the boxes and packaging they were transported in.
  9. Once the wedding cake/ flowers have been delivered to your wedding venue and set up by Eggleston Cakes & Flowers, no responsibility will be taken if damage occurs after we have left the venue premises.
  10. Delivery outside 5 mile radius (from Burton Bandalls Farm) is charged at 40p per mile plus £10 per hour.

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